Efficiency and thoroughness trade-offs in high-volume organisational routines: an ethnographic study of prescribing safety in primary care -

Efficiency and thoroughness trade-offs in high-volume organisational routines: an ethnographic study of prescribing safety in primary care
Information type: Other primary research
Source: Cancer Prevention Research
Specialities:
Summary
Study found Hollnagel’s Efficiency and Thoroughness Trade-Off presents a useful way for healthcare organisations to optimise their own high-volume processes through reflection on where they currently prioritise, stages that are particularly risky and improved ways of prioritising
UKMi comment

Hollnagel argues that safety is aligned with thoroughness and that a choice is required between efficiency and thoroughness as it is not usually possible to maximise both.
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